What Can You Do With Social Media Data?

When you get it shared with you in a manageable way the possibilities are endless! Here are just a few of the big "use cases" we see every day.

  • Product Development

    Long-time practitioners of social media will tell you that the best place for product feedback is often the long tail of social media. Fans of your product are out there in the deep web, posting great product ideas in obscure message boards and blogs.

  • CRM & Customer Service

    Today's consumers often use social media as a place to interact with the brands and products they love. Call centers are being replaced with Twitter response centers.